We now ship world wide!!!
We ship 3-5 days a week, Monday-Friday. Orders placed over the weekend will begin being processed on Mondays. Please add 1-2 days for processing time from when your order is placed to when your order is shipped. If orders weigh under one pound then they qualify for USPS First Class Mail which generally takes 3-6 business days to arrive. Unless an order has been expedited, we use USPS Priority Mail or UPS Ground for all Domestic and International orders. We make sure to ship every item in the most economical way. USPS Priority Mail can take 1-3 days depending on your location within the US. UPS ground takes up to 5 business days. We have no control over USPS or UPS delays. If your package is missing or stolen please inquire with your local USPS or UPS branch immediately to see if they have any additional information about your package. We are not liable for stolen packages but please feel free to contact us and we will help if possible.
RETURNS AND EXCHANGES:
We want you to be happy with your order from us. However, since we are a small business, we are unable to offer refunds if you change your mind about an order. We are happy to offer store credit or exchanges. If you would like to exchange or receive store credit for your item, please contact us within 7 days of receipt to be eligible for exchange or store credit. ITEMS INELIGIBLE FOR EXCHANGE: Any custom made items or used items are not available for exchange. CUSTOMER MUST COVER RETURN SHIPPING AND SHIPPING FOR THE REPLACEMENT.
Sometimes these things happen! We will happily replace any defective or broken merchandise. Please contact us within 30 days of receipt of item to qualify for repair or exchange. In order to qualify for an exchange, please include the date and place of purchase (i.e. on our website, in a store, etc.) and an image of the defective item. If the item was purchased from a store other than our online shop, at this time we are unable to exchange it. If your item arrived damaged during shipping, please send an image when you contact us for repair or replacement. If you contact us after 30 days, we cannot guarantee repair or replacement. Please take care when mailing any items back to us. We cannot be responsible for any further damage which occurs during transit. WE WILL COVER RETURN SHIPPING AND SHIPPING FOR THE REPLACEMENT OR REPAIRED ITEM.
WORKSHOP CANCELLATION POLICY:
Workshop cancellations will be fully refunded If canceled 30 days prior to the workshop. If cancelled less than 30 days before the workshop; An online store credit will be given. To cancel a workshop please contact customer service